According to industry analysts, within 5 years the cmo will spend more on it than the cio. Expanding on an assertion i made in my last column, the same disruptive, itenabled forces that are transforming entire industries will diminish the role and weaken the influence of the cio and corporate it organization. When gartner predicted in 2012 that by 2017, cmos would spend more money than cios on technology, it felt like a longshot. Gartner at a glance 775 analysts 11,500 client organizations 290,000. In addition to clearly defined, goals, empathy, and a shared vocabulary there are five other imperatives necessary for cmos and cios to make their partnership work. At first, that prediction may sound a bit over the top. In fact, gartner analyst laura mclellan recently predicted that by 2017, cmos will spend more on it than their counterpart cios. This now famous prediction was made several years ago by my former gartner colleague laura mclellan. And chief marketing officers cmos are required to be far more techsavvy than ever before as we navigate solutions for customer relationship management.
In many companies, nonit executives now have more power over it budgets. Five years from now, cmos will spend more on it than cios do, forbes, feb. Gartner is making another prediction that i find a little shocking. The gartner report landed on the cios desk with a thud. Six years ago, gartner boldly predicted that by 2017 cmos would spend more than cios on technology. How are you purchasing marketing technology today and will you be two years from now. With digital an integral part of a companys strategy, cmos and cios are now.
The changing relationship between cios and cmos it peer. And with marketing technology spend on track to exceed overall it spend this year, if cios dont work closely with cmos to help guide those technology purchases, this friction is likely to stick around. Rethinking existing business process systems for the new opportunities and constraints of cloud and mobile now is the only sure way to. Again, we find ourselves on the precipice of a new year, facing the prospect of making resolutions for 2017. Implications for hightech provider cmos as buyer implications for hightech providers as. In 2012 gartner predicted that cmos would be spending more on digital technologies than the chief information officer by 2017 this burst of technology is proving hard to manage effectively. Cmos and cios need to get along to make big data work. Cios have a big advantage over most cmos in that regard. By 2017, cmos will spend more on technology than cios. This now famous prediction was made several years ago by my former gartner colleague laura mclellan at the time, it was polarizing, to say the least. Last year, gartner research vp laura mclellan claimed that cmos will spend more on it than cios by 2017, a prediction that. It spending reaches 10year high as cios struggle with. Cmos are the new cios chief marketing technologist. Ciotocmo transition of power is becoming a reality cio.
I n 2012, technology research business gartner said that chief marketing officers cmos would spend more on tech than chief information officers cios. How cmos will spend more on technology than cios in 2017. It spending reaches 10year high as cios struggle with digital technology strategy. Technology is a driving force that has completely transformed. The interpretation of statistics, insights and intricate silos of data are essential in todays fastpaced digital world, and again, investment and collaboration between the cio and cmo would.
In 2012, the gartner group issued a study saying in the next five years cmos would spend more on technology than cios. But the incentives are there for cmos to get smarter about that dimension of their domain, and subsequent generations of cmos may possess such perspective natively. Because their internal relationships are more numerousand interdependentthan the cmos, cios get the importance of alignment and coordination across business functions. A study of social media content pertaining to cios and cmos reveals what makes these business relationships so happy and. Check out snaplogics infographic, which explains why cios are getting smact due to the adoption of social, mobile, analytics and big data, cloud computing and the internet of things.
Cio magazine also credits gartner with triggering this debate, predicting last year that cmos will spend more on it than cios by 2017. Up from 22% of the budget in 2017, technology now accounts for a. In five years, gartner predicted, marketers will spend more on technology than it will. Pbarry57001 is right that enterprise mobility is a complete game changer.
Depending on who you asked, it was either highly provocative or wholly outrageous. In the end, it seems there are more implications for todays cios than there are for cmos. Marketing tech is now directly responsible for growth in the enterprise, according to gartner. As it capabilities become more accessible to business users, marketing. In a forrester survey earlier this year of more than 2,000 global corporate officials, 40% cited adopting emerging enterprise technology as. Marketing organization is the interface of the firm with its markets and where the work of marketing gets done. Three years ago, gartner predicted that by 2017 cmos will spend. And in some cases, the spend is happening because the marketing departments dont feel they can get what they want from it. Marketing is now a fundamental driver of it purchasing, and that trend shows no signs of stopping or even slowing down any time soon.
From thanksgiving day through cyber monday, more than 174 million americans shopped in stores and online during the five day holiday weekend. Marketing tech is now directly responsible for growth in the enterprise. Thats when cios have the opportunity to evaluate the choices in terms of security, integration, and price. Across a survey of more than 200 us marketers, gartner found basic capabilities are now in. Five years from now, cmos will spend more on it than cios do the original posting of this article was written by lisa arthur and can be found on forbes here. This amount is expected to increase to 75 percent in the next five years. In 2012, gartner predicted that by 2017, cmos will be spending more on tech than cios. Legacy is my euphemism for brand bozo cmos who still think the. Three years ago, gartner predicted that by 2017 cmos will spend more money on it than cios. Executives and business users from all industries are embracing social. Functionally, the marketing department presents a new set of challenges for enterprise technology environments. Yes, cmos will likely spend more on technology than cios by 2017.
That may be true, but gartner did not seem to comment on how much cios spend on technology services and systems integration, and how much more cmos would end up spending on services as well. The implications here are clear, writes michael krigsman on zdnet. Marketing leaders must become more savvy at technology management is probably the slowest to develop so far. Just to reiterate its importance, over onethird of cmos believe that digital will account for 75% of marketing spend in the next five years. In 2012 she predicted that, by 2017, cmos would spend more on technology than cios. If the cmo and the cio present a united front, success is all but guaranteed. Combined with the elevation of the chief marketing officercmo as the custodian of the big data, insights and analytics functions, this has contributed to the rising importance of the cmos over the cios when it comes to it spend. Here are some new years resolutions for cios to consider for 2017. How cmos are outpacing cios in it spend martech advisor. Within the next five years according to gartner, marketing will see cmos spending more on new digital technology than cios. The metamorphosis of the modern cio insights infosys.
Five years from now, cmos will spend more on it than cios do a headline that signals disruption in the way we know our business. That trend will be driven by big data analytics, crm and target marketing. Cmos lead digital transformation initiatives at 34 percent of the companies surveyed, followed by ceos 27 percent, cios or ctos 19 percent, and chief digital officers 15 percent, according to the report. As such, cios are more than simply technologyminded executives who keep the lights on and oversee large enterprise resource planning erp projects. Download the new 20192020 annual cmo spend survey research. Why cios are smarter than cmos the financial brand. Gartner has reinforced its prediction that cmos will outspend cios on it in 2017. Five years, hundreds of opeds, and a few appearances as a talking head on the news later, here i am writing about what cmos will spend in 2017. The research and consulting firm gartner has been widely quoted as predicting that by 2017, chief marketing officers for most companies will be spending more money on technology than will cios see arthur, l. This nowfamous prediction was made several years ago by my former gartner colleague laura mclellan. Today, large enterprises spend, on an average, a quarter of their marketing budget on the digital medium. Download a new digital skills report for 2016 click here. Organizing for marketing excellence christine moorman.
All of the recent activity over the past year in the marketing automation space with oracles. Cmos set to spend more on new tech than cios wired. Many cmos this year will find themselves with an increased budget. There are some 3,000 vendors today, their ranks swelling anywhere from 300 to 500 annually. Although 70% of the companies surveyed by gartner for its 201220 cmo spend survey had already appointed a chief marketing technologist, marketing and sales technology budgets still generally rolled up to the cio nevertheless, fastforward five years and. Gartner appears to think that cmos will bypass it rather than work with it. Cios and cmos who jointly commit to focusing on the customer, understanding each others roles, and building collaborative teams and governance structures work far more effectively together than those consumed by turf wars and antiquated notions of ownership. Why cmos and cfos will rule above cios informationweek. In just five years from now, cmos are going to be spending more on it than cios do. Yes, cmos will likely spend more on technology than cios. In addition to major platforms for customer relationship management crm, content management, and marketing automation, there are many new platforms for. Cmos may soon spend more on it than cios, says gartner. How hard is it for the technology and marketing departments of some very recognizable hotel companies to work together.
Todays customers can shop around the globe, find out more than ever before about. A recent avanade report, it without boundaries, found that marketing and other nonit departments now control 37 percent of technology spending. With the adoption of social, mobile, analytics and big data, cloud co. And, according to our latest research, probably right on. In 2016, gartner confirmed this prediction, writing that in 2016, cmos allocated 3. This years gartner cmo spend survey polled over 600 marketing leaders across industries. Well, according to the research firm, that premise is set to come true, as marketers look to up spend on a host of capabilities across the martech stack. Cdos may be more likely to have a boardlevel position than cios, but this does. Five marketing trends for now and what theyre trying to tell us gartner predicts in the next five years, the average chief marketing officer will spend more on it than hisher companys cio. By 2017 the cmo will spend more on it than the cio. Cmos are independently controlling it decisions, perhaps even having a greater tech budget than cios, according to some sources. Industry analysts predict that within 5 years the cmo will spend more on it than the cio. Several years ago, gartner gained notoriety for suggesting cmos will be spending more than their it counterparts on technology by 2017.
I n 2012, record investigate business gartner pronounced that chief marketing officers cmos would spend somemore on tech than arch information officers cios by 2017, driven by a final of digital commerce the prophecy already seems tighten to entrance true. Altimeter says its research is based on interviews and survey data from 528 digital transformation leaders and strategists. Cmos should be major buyers of marketingrelated technology, and cios need to work alongside them in order to drive the heart of businessthe customer communications experience. Cmos also spend more on digital advertising than on offline. So how are chief marketing officers cmos faring amid such turbulence. Why cmos will outspend cios on tech in 2017 element three. In fact, 43 percent of cmos say that the technology development process is too slow. Five years from now, cmos will spend more on it than cios do. Evidence of change comes from analyst firm gartner, who believes cmos will spend more on technology than cios by 2017. Smarter marketing and the packaged knowledge continuum by. Columnist joshua reynolds shares five important things to do now to help ensure success by yearend.
In many cases the cio is regarded as the keeper of the technology companywide, so it is more valuable than ever that cios and cmos to work together. This nowfamous prediction was made several years ago by my former gartner colleague laura mclellan at the time, it was polarizing, to say the least. Cmos are among the last csuite functions to be integrated through the it department through an. Retired gartner research analyst laura mclellan seems to be much better at predicting the future. Five years from now, cmos will spend more on it than cios. Within the next five years according to gartner, marketing will see cmos spending more.
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